New England Transcripts was founded on basic ideas.  Provide professional, accurate and efficient transcripts to clients when they need them, while delivering superior customer service.   Tell us your deadline and we guarantee we will meet it.  In many cases, your transcripts will be completed BEFORE your requested turnaround time and always within budget.  We are here for you!  You will always be greeted by one of our friendly team members when you call.  You see, we don't believe in voice mail.  We understand your needs and dedicate ourselves to meeting them.    You'll see, we're different.  We are conveniently located in Saugus, Massachusetts.  With easy access to Route One, we are only ten miles north of Boston.  Our office hours are Monday thru Friday, 8:30 a.m. to 5:30 p.m., (EST).   Our professional staff of transcriptionists work around the clock, so you don't have to. Please feel free to call us anytime at 781-231-5551.   You may also email us at newenglandtranscripts@verizon.net